No Return Policy (Damaged Items Only)

1. No Return Policy

Due to the nature of our products, we do not accept returns for reasons such as change of mind, incorrect purchases, or dissatisfaction with the product. 

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Eligibility for Replacement.

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If your item arrives damaged, you may request a replacement within 2 days of receiving your order.

Damaged items must be reported within the specified time frame 2 days from the date of delivery).

How to Request a Replacement.

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Contact our customer service team at Info@toyadda.com/9580747157.

Provide your order number and clear photos of the damaged item and packaging.

Our team will verify the damage and process your request promptly.

What We Will Replace.

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We will only replace toys that are damaged during shipping or defective upon arrival.

If the item is part of a set and only one piece is damaged, we will replace the damaged part.

Shipping for Damaged Items.

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In most cases, we will cover the cost of returning the damaged item and shipping a replacement to you. Specific instructions for returns will be provided.

Non-Eligible Items.

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Products that have been used, opened, or are no longer in their original condition are not eligible for replacement.

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Items that have been damaged due to misuse or improper care after delivery are not covered under our replacement policy.

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3. Refunds

No Refunds: We do not offer refunds for items except in cases where a replacement is not possible, or the item is out of stock.

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4. Customer Support

If you have any issues with your order or need assistance, please contact our customer service team at Info@toyadda.com/9580747157. We are here to assist you and ensure you receive your replacement quickly.